PRIVACY POLICY

Last updated: October 2025

At Arclink Solutions, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and manage your personal information when you visit our website or contact us.

1. Personal Information We Collect

When you use our Contact Us form, we collect:

Name
Organisation Name
Email Address
Phone

We don’t collect any other personal or sensitive information through this website.

2. How We Store and Protect Your Information

Enquiries are sent directly to our business inbox (enquiries@arclinksolutions.com.au) and are not stored in or processed through any external databases.

We take reasonable steps to ensure your personal information is kept secure. However, no system is completely secure, and we cannot guarantee that information transmitted over the internet will not be intercepted. You transmit personal information at your own risk.

3. How We Use Your Personal Information

We use your information only to:

Respond to your enquiry
Improve our communication and services

We never sell or share your information with third parties unless required by law.

4. Cookies and Website Analytics

Arclink Solutions does not use cookies or tracking tools.

5. Access or Correction Requests

You have the right to:

Request access to your personal information
Request correction if the information is inaccurate or incomplete
Request deletion of your information

6. Complaints

If you believe a breach of the APPs has occurred, contact us first. You may be asked to submit your complaint in writing. We will respond within a reasonable timeframe (usually thirty days).

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/

7. Updates

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

📧 enquiries@arclinksolutions.com.au
📍 Brisbane, Queensland, Australia